SHIPPING POLICY

At ZOVA, we are committed to providing a simple and reliable shipping experience for our customers across the United States.

Free Shipping

ZOVA offers free shipping on all orders throughout the United States.

There are no additional shipping charges for standard delivery.

Shipping Coverage

We currently provide shipping across the United States.

We aim to deliver orders safely and efficiently to the shipping address provided at checkout.

Delivery Time

Standard shipping typically takes approximately 5–8 business days after your order has been processed and shipped.

Please note that delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances outside of ZOVA's control.

Order Processing

Orders are processed after they are successfully placed and payment has been confirmed.

Once your order has been shipped, you may receive shipping information or tracking details when available.

Tracking Your Order

If tracking information is available for your order, AURA will provide the applicable tracking details so you can follow your shipment.

Delivery Issues

If your order is delayed, damaged during transit, or appears to have been delivered but you cannot locate it, please contact our customer support team. We will assist you in reviewing the delivery information and determining the appropriate next steps.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order cannot be delivered because of incorrect or incomplete shipping information, please contact AURA as soon as possible.

Contact Us

If you have questions about shipping or your order, please contact us:

Business Name : AURA BAG

Email: support@aurabag.store
Phone: +1 (732) 447-9831
Business Hours: Monday–Sunday, 9:00 AM–5:00 PM
Address: 83 Juliet St, New Brunswick, NJ 08901, United States