PRIVACY POLICY

At AURA, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, and how we protect your information.

1. Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Information you provide when contacting customer support

  • Website usage and technical information where applicable

We only collect information that is reasonably necessary to operate our business, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

AURA may use collected information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Provide order updates and customer support

  • Respond to questions and requests

  • Process returns, refunds, and other order-related requests

  • Maintain and improve our website and services

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. AURA does not need to directly store your complete payment card information to process an order.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Sharing of Information

AURA does not sell your personal information for money.

We may share necessary information with service providers that help us operate our business, such as payment processing, order fulfillment, shipping, website hosting, customer support, security, or other business-related services.

We may also disclose information when required by law, legal process, or to protect the rights, property, or security of AURA , our customers, or others.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve the customer experience.

You may be able to manage cookie preferences through your browser or applicable website settings.

6. Data Security

AURA takes reasonable measures to help protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include rights to access, correct, delete, or otherwise control certain personal information.

To submit a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

10. Third-Party Websites

Our website may contain links or services provided by third parties. AURA is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing the privacy policy of any third-party website you visit.

11. Changes to This Privacy Policy

AURA may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name : AURA BAG

Email: support@aurabag.store
Phone: +1 (732) 447-9831
Business Hours: Mondayโ€“Sunday, 9:00 AMโ€“5:00 PM
Address: 83 Juliet St, New Brunswick, NJ 08901, United States

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